- July 29th, 2011
- Aurielle Destiche
Habitat for Humanity Selects FieldLogix to Improve Customer Service
Habitat for Humanity Selects FieldLogix Fleet GPS to Improve Customer Service and Reduce Fuel Usage
Habitat for Humanity Charlotte announced last month that it has installed FieldLogix Fleet GPS Tracking Systems in its entire fleet of vehicles. Since deploying a fleet GPS tracking system, Habitat for Humanity has reported an improvement in customer response times, the amount of job orders completed, and reduced fuel consumption.
Improved Customer Service
Now Habitat for Humanity dispatchers can keep a close eye on the exact location of every vehicle in its fleet in real-time. According to Habitat For Humanity manager, Jon Huffman, “We can make last minutes changes with just a few clicks. If drivers are running late, we can call ahead of time to let someone know. FieldLogix gives dispatchers the ability to assign jobs in a way that maximizes productivity and service, since vehicle stops are constantly being added or changed throughout the day.”
Reduced Fuel Consumption
Jon Huffman also added, “We have experienced significant savings in fuel expenses since installing FieldLogix. We are quite pleased with that. The initial improvements have been so good that we haven’t had time to see everything else the system can do for us!”
Eco-Friendly Driving
Huffman further stated, “FieldLogix is a Green company with an eco-friendly product. It was important for us to choose a company with same core values as Habitat for Humanity.”