Auto insurance fraud is considered as a “big business” for criminals. Fraudulent accidents also tend to increase dramatically during economic downturns. During a difficult economy, it is much easier for criminal rings to recruit desperate new members. According to the National Insurance Crime Bureau, these criminals often target commercial fleets since they are perceived to […]
In today’s hyper-competitive business environment, it is important for companies delivering products and services to focus on providing a great service delivery experience. According to a recent study by Microsoft, 90% of US consumers base their loyalty to a brand based on their experience with it. In addition, 60% of consumers will quickly drop a […]
Insurance telematics is becoming a popular technology within the commercial auto insurance industry. The is largely due to the fact that commercial fleets have become very risky clients for insurers. Claims losses have increased substantially over the past decade due an increase in the number of vehicle accidents. Much of this is attributed to driver […]
