GPS Fleet Tracking

You can receive notification messages for restricted zone (geo-fence) violations, landmark entries and exits, speed violations, posted-speed violations, late shift start, early shift end, after hours use of vehicles, loss of power, excessive idling, aggressive driving, impact events, and vehicle towing.

Yes, we offer multiple automated reports that can be e-mailed to you or your managers daily or weekly for an individual vehicle, all vehicles, or a group of vehicles. The reports can be e-mailed to up to 8 recipients.

You will receive one bill from us for the monitoring and data services. There is no separate fee for the cellular data services. All of the fees are displayed in your proposal.

We have won multiple awards over the years because of our innovation and growth. See a list of all of our awards and accolades here.

We have been in business since 2002. Since we started the company, we have constantly focused on providing the best user experience in our industry. This not only includes the user-friendliness of the solution, but the ease of our fulfillment, installation, billing, and customer support processes. We constantly make every effort to make working with us easy and frictionless. We are a privately held company, so our customers are always our top priority, not Wall Street. Therefore, we never sacrifice our customers’ experience to increase our bottom line.

We have an A+ rating with the Better Business Bureau, and are committed to their stringent ethics code. We are a member of PHCC and NAFED and we participate in the CTIA (Cellular Telecommunication Industry Association) events and many regional trade organization events.

The devices have an internal memory (store & forward) and they upload their past activity when they return to a coverage area.

We offer services through all of the major cellular carriers. Our default service is with AT&T’s 4G network, which also roams on T-Mobile’s network. We can also offer service through Verizon upon request. The billing with the cellular carrier is handled by us and doesn’t require your involvement and is included in the quoted price.

We offer month to month, 1 year, and 3 year agreement terms. The advantages to going with a longer term agreement includes a longer product warranty and discounted pricing. Agreements benefit our customers by ensuring that our monthly rates remain fixed for the duration of the agreement term. Our month to month option is best for organizations that are either seasonal or want to avoid a long-term contract.

You can call us at 888-803-0200, submit a help form in our portal and mobile apps, or e-mail us at support@fieldlogix.com. Our hours of operation are 5:00AM to 5:00PM Pacific.

We take pride in the high quality customer support that we have been offering our customers for years. We also constantly survey our customers to ensure that we are providing the highest level of customer support possible.

Yes, the data can be exported to Microsoft Excel.

Your asset’s tracking history is available in our web portal for as long as you are a FieldLogix client.

If a device fails after the warranty period, we simply charge a low replacement fee for a new device plus required labor fees if installation is required. Since our devices have a low failure rate, we cannot justify charging extended warranty/insurance fees.

This may be arranged upon sufficient notice. There is an additional charge for after-hours installation services.

Our devices are built to last 10-15 years.

No, all software is 100% web-based. You do not need anything special loaded on your PC to be able to view the maps.

Yes, integration is always possible. We offer a rich REST API and we are also pre-integrated with several software systems.

Software improvements are usually made every quarter and they are added to your system at no additional cost. We occasionally release new optional add-on modules that offer completely different functionality that may have a separate fee.

Yes, we offer a 14 day free trial program. Learn more about our trial program here.

Due to security & liability reasons (both for you and us), we do not offer the ability to disable vehicles remotely.