- October 8th, 2011
- Aurielle Destiche
Alpine Materials Always See Employees’ Locations with FieldLogix
Troy Suhr of Alpine Materials used to have a lot of problems managing his 14 delivery drivers. Every morning he would meticulously plan out his drivers’ routes, but his drivers would often make unscheduled stops or would take too long at deliveries, which would completely throw his plans off. So he decided to research fleet tracking systems, because he “needed more control” of his employees out in the field.
Troy said, “Customers waiting for a delivery would often call wondering when their materials were going to arrive. So I would have to track down the driver on my cell phone and try to figure out where he was and reassess when he would arrive at his next delivery. Then I would have to call the customer back. It really ate up a lot of my time.”
So Troy decided to take control of the situation and purchased FieldLogix+Nav for his entire fleet. Since then, FieldLogix has greatly improved his operations, customer service and driver safety. “It makes planning the day so much easier,” said Troy. “I like not having to worry about whether or not my employees have made it to a stop, are on the way to a stop, or have left a stop…. I have more peace of mind knowing my guys aren’t speeding or driving recklessly.”