Piedmont Service Group Prevents Unsafe Behavior

About Piedmont Service Group

Piedmont Service Group is a commercial HVAC company that serves property owners and operators throughout Virginia and the Carolinas and has been in business since 1971.  They partner with commercial, industrial, institutional, and government organizations to maintain safe, healthy and energy-efficient operations.

Challenges

Like most companies with a fleet to manage, Piedmont was looking to cut costs and keep their drivers safe.  They were dealing with many challenges with their prior fleet management software, which included unreliable tracking devices, poor customer service, and limited driver safety monitoring capabilities. They looked to FieldLogix’s Field Resource Management System to gain better insight into their drivers’ habits.  This led them to evaluating the rich driver behavior monitoring capabilities provided by FieldLogix.

Solution

Fueled by a need to encourage safer driving within their fleet, Piedmont started using the in-cab safety feedback feature in the FieldLogix Field system.  Shortly after implementing, Neal, the fleet manager, provided some excellent feedback, “The FieldLogix system works great! We have techs slowing down left and right after having the units installed.” The telematics devices monitor aggressive driving, excessive speeding, and excessive idling and generates notifications when these activities occur.  Using this in conjunction with the Driver Scorecard helps Neal monitor driver safety at a high level while also providing drivers with feedback on their behavior.

Results

Neal and the Piedmont team noticed a drastic improvement in the number of safety incidents and traffic violations immediately after implementing FieldLogix. Neal and his drivers are happy, and most importantly, so are the customers!

What’s Next

Driver safety monitoring is just one of the features Piedmont is utilizing.  In addition to improving safety, Neal can also track his fleet in real-time with GPS tracking, enhance dispatching for efficiency, increase supervision of his fleet, and improve customer service. All from the FieldLogix system.  

Learn more about how FieldLogix can keep your fleet safe.  Take a virtual tour today!