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Suntech Plug & Play OBD-II Tracker Installation Guide
Installation Instructions for plug & play OBD-II Tracking Devices
Tools required: zip ties (provided in package)
Find the vehicle’s OBD-II port location. It is typically below the driver’s side of the dashboard or in the center console.
Plug the GPS tracker into the vehicle’s female OBD-II port.
Required Information
Record the serial number for the device and the VIN/Year/Make/Model of the vehicle on your worksheet for activation and email it to us at support@fieldlogix.com. The devices will update in the system as they begin driving after the activation process is complete.
Contact us at 888-803-0200 Option 2 if you encounter any issues with the installation
Testing & Troubleshooting the Suntech ST4500 Series Devices
In order to test the device, the vehicle must be parked outside in an open area so that it can receive a GPS lock. The device’s LEDs will indicate proper operation.
If you do not observe LED’s, please check the owner’s manual to determine which fuse provides power to the OBD-II port and verify that it isn’t bad.
An experienced technician can run a volt meter to the OBD-II port to verify that it is receiving 12 volts of power. Find a ground source for the negative test connection and tap the positive end of the test connection to port 16 of the OBDII port.
Blue LED’s – Cellular Connectivity
The unit will power up as the vehicle’s ignition is turned on. The blue LED indicates cellular connectivity. A normal operating device will blink once followed by a long pause. (there may be some brief flickers initially while the device initializes)
Blue LED errors will display the following blink patterns:
2 blinks and long pause
Issue: Can’t connect to server
Resolution: Reach out to support@fieldlogix.com
3 blinks and long pause
Issue: Can’t communicate with cell network
Resolution: Drive vehicle
4 blinks and long pause
Issue: Device may be defective
Resolution: Reach out to support@fieldlogix.com
6 blinks and long pause
Issue: Weak cellular connectivity
Resolution: Drive vehicle
7 blinks and long pause
Issue: SIM card is missing
Resolution: Open device & verify that SIM card is properly seated
Red LEDs – GPS Signal
The RED LED indicates GPS signal. Normal operation should display 1 red blink followed by a long pause.
Red LED errors will display the following blink patterns:
2 blinks and long pause
Issue: GPS reception is weak
Resolution: Move to an open outdoor area
4 blinks and long pause
Issue: Internal GPS not working
Resolution: Device may be defective. Reach out to support@fieldlogix.com
Contact support at 888-803-0200 Option 2 or support@fieldlogix.com if you encounter any issues with the installation or the troubleshooting steps do not resolve your issue