Typical Use Cases
Display Customers’ Locations in FieldLogix
You can use our API to plot your customers’ locations on the FieldLogix map. This helps to determine which drivers are nearby your customers for more efficient dispatching.
Display Driver Locations in Your CRM
If your CRM system has mapping capabilities, you can display your drivers’ location on your map along with your current customer locations. This also improves your dispatching process.
Dispatch Routes to Drivers
You have the ability to dispatch routes from your internal system to your drivers via our API. With our fleet management integration, you can push your routes to FieldLogix, which can be automatically dispatched to your drivers’ mobile devices.
Driver Locations & Statuses
You have the ability to display your drivers’ current locations, on-duty and off-duty statuses, as well as cell phone numbers in another system. This could be used for your operational software so you can view locations and click to call your drivers.
You can use our API to send text messages to your drivers’ mobile devices from another application. You can also view in-bound messages from your drivers.
Retrieve Time Clock Info
You have the option to retrieve your employees’ time clock records and bring the data into your payroll system. This avoids the double entry typically required with importing time clock data from one system into another.
Save Driver History in your DB
With the FieldLogix API, you have the ability to retrieve driver history from our database and store it in your internal database. You can update the data in real-time or historically.
Assign & Dispatch Shipments to Drivers
With the Miva integration, you have the ability to send your shipments from Miva into FieldLogix to be added to your driver’s routes and dispatched each day. The newly created shipments in Miva will display on the FieldLogix routing page within seconds of creation and viewed as pending stops within the FieldLogix app.
Add & Edit Work Orders Instantly
Add work orders to your driver’s routes with our eMaint integration. This integration creates Stop Requests in FieldLogix with your eMaint work orders. Newly created work orders are visible on the FieldLogix routing page within seconds. Editing work orders in eMaint will also edit the stop within FieldLogix. Techs can complete a form within the Goose app after they arrive at the stop with details on the work completed, which automatically updates the work order in eMaint.
Fleet & Workforce Management Integration Methods
The RESTful API contains our most extensive set of endpoints. It includes over 35 endpoints and is available for our fleet tracking and mobile driver management services and has the flexibility to meet your custom requirements.
The SOAP API is more limited than REST, but it contains the most popular endpoint, which is vehicle history. It is available for our fleet tracking service.
The API Accellerator is a program built to populate MS SQL databases with vehicle location data from FieldLogix. It is available for our fleet tracking service.
The Bridge is a pre-configured integration with various 3rd party systems. It doesn’t require coding on your part and includes a simple configurable dashboard. It requires no development and with a few simple clicks can be configured to talk to your other systems within minutes.