…a serviceman showing up 5 hours late to a job and leaving after 5 minutes without solving the customers problem!
With Goose, your field workers can now:
Send ETA alerts to your waiting customers
Give your customers a “heads up” that your workers are on their way so they are ready for the visit.
Send a picture of your field worker
Your clients will be more comfortable when they know that the right person is showing up.
In fact, according to a study by the Aberdeen Group, organizations increase revenues by 16.4% when they improve their customer’s experience with their services. Providing ETA alerts when your workers are in route will surely improve your clients’ satisfaction with your services.
Contact us today to learn more from our experts about Goose so you can improve your clients’ experience with your services!
“Our customers get to know where the driver is and can anticipate the delivery.” – Ling Wollenschlaeger @ Pittsburg Fresh